Family Plan FAQs

What educational resources and assessments are available when I sign up for my family account?
Having a family account facilitates the parent’s ability to manage their student’s courses on Study.com and track their learning progress while giving the s...
Wed, 13 Nov, 2019 at 4:42 PM
How do the different student subscription levels work?
There are currently five different student subscription levels offered at Study.com. The Family Plan supports all but the Answers plan type currently. Stude...
Thu, 14 Nov, 2019 at 11:21 AM
What happens when I pause a student subscription that is part of my family account?
You currently cannot pause a family account, though we are looking to build that capability in the coming months. Once that is enabled, you will be able to ...
Thu, 14 Nov, 2019 at 11:22 AM
What happens when I cancel a student subscription that is part of my family account?
You may cancel a student subscription at any time. If this is the only paid subscription with your Family Plan, you will no longer have access to view video...
Thu, 14 Nov, 2019 at 11:22 AM
Can a child account that is part of my family account change their subscription level by themselves?
Any child account that is a part of a Family Plan can no longer manage their own subscription levels or payment options. This is all managed under the Famil...
Thu, 14 Nov, 2019 at 11:24 AM
If I disassociate a child account from my family account, can I still view the child account’s grades?
If a child account is no longer associated with a Family Plan account, the parent will no longer be able to manage the child’s course enrollment, monitor th...
Thu, 14 Nov, 2019 at 11:27 AM
Setting Up Your Family Plan
If you're interested in creating a Family Plan with Study.com but aren't sure how to get started, this step-by-step tutorial is perfect for you!&a...
Tue, 17 Aug, 2021 at 11:50 AM
Troubleshooting Your Family Plan Setup
If you're having trouble setting up your Family Plan and aren't sure what to do next, read on!  If you have an existing Study.com account that...
Wed, 26 Aug, 2020 at 12:09 PM
How do I assign a course to a student in my family plan?
How do I assign a course to my added students? You can assign courses by simply by going to any course page and clicking the Assign This Course button loca...
Tue, 8 Dec, 2020 at 5:09 PM
How do I track my student's progress and grades?
  You can track each of your children’s recent activity, course progress, and current grades under the Gradebook tab in your family admin account. Yo...
Mon, 29 Mar, 2021 at 1:07 PM