IMPORTANT: As of July 1, 2023, the "NCCRS via Excelsior" transcript service is merging with the Excelsior University OneTranscript service, which is significantly more expensive. To use the "NCCRS via Excelsior" transcript service, you must submit your transcript service application to Excelsior University by June 30. Excelsior must receive your Study.com transcript by July 14, and therefore you must submit your Study.com transcript request no later than June 30.
You can submit your transcript request in one of two ways:
- The online request form at this Smartsheet link: https://app.smartsheet.com/b/form/c13782d6b6794a7aa5a8612a9e61bbd7
- The in-site request form on Study.com. The in-site method allows for faster processing. Please use it if possible.
- For this method, you log in at the student log-in page. https://study.com/academy/login.html
- The log-in link in the top corner of this page is just for Study.com support team members and will not work for you.
The in-site request form can be found in different ways, depending on your account status.
- For this method, you log in at the student log-in page. https://study.com/academy/login.html
- The log-in link in the top corner of this page is just for Study.com support team members and will not work for you.
Active account (College Accelerator or Premium)
Log into your account at the student log-in page: https://study.com/academy/login.html
Click the Request Transcripts button on the My Courses page in your Study.com account.
Active Account (Basic)
- The in-site request form won't be available. Please use the Smartsheet request form: https://app.smartsheet.com/b/form/c13782d6b6794a7aa5a8612a9e61bbd7
Canceled Account
- Log into your account at the student log-in page: https://study.com/academy/login.html
Scroll down BELOW the "Reactivate" button, to find and click on the transcript request link. Look for the text that says "Request your transcript." You DO NOT need to resume your account.
Paused Account
- Log into your account at the student log-in page: https://study.com/academy/login.html
Scroll down BELOW the "Resume your account" section to find and click the "Need to request your transcript? Click here." link at the bottom of the screen. You DO NOT need to resume your account.
What Next?
If you choose the NCCRS via Excelsior type, there's a paper application form that you will need to download, print out and mail to Excelsior University, along with a payment. You'll find that paper form in the course of filling out our online request form. The paper application form will then tell you what you must do next, to get the transcript sent from Excelsior University to your university. To use the "NCCRS via Excelsior" transcript service, you must submit your transcript service application to Excelsior University by June 30. Excelsior must receive your Study.com transcript by July 14, and therefore you must submit your Study.com transcript request no later than June 30.
If you choose the Excelsior University OneTranscript service, you must request a "direct from Study.com" transcript with the destination listed as Excelsior University. You must also visit the Excelsior University OneTranscript service page and complete the process described there.