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Getting Started with Study.com
How do I change my Study.com email address?
Study.com Customer Support Hours
How do I change my password?
How can I use Study.com to improve my grades?
How can I cancel my Study.com membership?
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Who is taking Study.com courses?
How do I search for a course on Study.com?
Can I download lessons?
Who teaches your courses?
How do I take a quiz on Study.com?
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What should I do if the site/videos are taking a long time to load?
If I forgot my password, what should I do?
What should I do if the videos aren't playing?
Why isn't your website working for me?
Ways to Interact with Study.com
How can I work for Study.com?
How do organizations use Study.com to boost employee skills?
How to contact support
Looking for a school wide plan?
Payment & Billing
What payment options do you accept?
When will my card be charged for my Study.com Subscription?
How do I update my billing information?
How do I get a receipt?
How can I set up a Study.com account if I don't have a credit card?
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Study.com Membership Plans
What are the different Study.com membership plans?
Can I upgrade or downgrade my membership plan?
How do I register for the College Accelerator Edition?
Does Study.com have special group pricing available for schools?
Study.com College Level Courses
Credit Granting Exams General Questions
Is credit earned by exam really transferable?
How else can I use credit earned by exam courses?
How many credit granting exams can I take using the College Accelerator Edition?
How do quizzes factor into my grade for credit-recommended courses?
What are UExcel exams?
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Requesting Transcripts for Study.com Coursework
How do I ask my college if they accept credits from Study.com?
What is Difference Between ACE and NCCRS credits?
How do I request a transcript from ACE?
How Do I Request a Transcript from the National College Credit Recommendation Service (NCCRS)?
When will I get my complete official score?
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Earning College Credit
Upcoming Changes to Credit-Granting Courses
How long does it take to complete a college level course?
Earn transferable college credit
I have passed the course! What do I do next?
Can Study.com get me college credit/a certificate/a diploma for completing one of your courses?
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Taking Proctored Exams
How do I take a proctored exam?
What are the system requirements for online proctoring?
How many proctored exams can I take in a month?
How long do I have to wait to retake a proctored exam?
What can my room look like during the exam process?
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Teacher Membership Questions
Using Study.com in the Classroom
How can teachers use Study.com with their classes?
Do you have any insider tips for teachers who are new to Study.com?
How do I share links with my students using Canvas, Schoology, Blackboard, or another LMS?
How do I send a lesson to my students using Google Classroom?
Using Quiz Party in the classroom
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Using Virtual Classrooms
Troubleshooting Issues with Google Classroom Import
Archive Classroom & Duplicate Classroom
A Quick Start Guide to Study.com Classrooms for Teachers
How do I create a Virtual Classroom?
How do I invite students to join my virtual classroom?
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How to Use Custom Courses
What are Custom Courses?
How do I create a custom course?
How do I add lessons to a Custom Course?
How do I modify a Custom Course?
How do I share a Custom Course?
Teacher Membership and Billing
Tax Exemption Request
Do you offer group pricing?
Mobile App Questions
How can I download a video in the Mobile App and present it to my class?
Troubleshooting mobile app
Family Plan FAQs
Family Account Overview
Can I create a family account if I already have a paid subscription?
How do I add a second child to a family account?
Can I create a family account without adding any children to the account?
How do I add my child to my family account?
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Does Study.com offer a homeschool plan?
Teacher plan or Homeschool plan?
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