My Account

How do I change my email address?
Updating or changing our email address is simple and easy! Please follow the steps below: Log in to your account:
Wed, 21 Jun, 2023 at 11:36 AM Customer Support Hours's Customer Success team is available Monday-Friday 8am-5pm PST at 1-855-200-1822.  You are also welcome to submit your request using our ...
Fri, 29 Jun, 2018 at 12:06 PM
How do I change my password?
You can change your password at any time. Just follow these steps: Login on the homepage: From your hom...
Fri, 15 Apr, 2022 at 11:19 AM
How can I use to improve my grades?
A lot of students use to improved their grades.  Here's a video that describes how to do this:
Thu, 28 Jun, 2018 at 6:02 PM
How can I cancel my membership?
We understand that our users may need to cancel their subscription at any time. That's why we have made it easy for you to cancel and resubscribe when...
Thu, 22 Jun, 2023 at 10:22 AM
Can I cancel my subscription at any time?
Yes, you can cancel your subscription to at any time.  If you cancel your subscription, you will still have access to your personal dashboard ...
Thu, 22 Jun, 2023 at 10:23 AM
What technology does require?
The below are system requirements for accessing and using courses and resources: Operating Systems Windows XP and above Mac OS X  ...
Tue, 14 Feb, 2017 at 9:34 AM
Can I upgrade/downgrade my account at anytime?
Upgrading/downgrading your membership plan is easy and can happen at any time.  You can do this within your dashboard.  Here are the steps: Log into your ...
Wed, 15 Jun, 2022 at 12:14 PM
What does pausing your account do?
Pausing your account is easy and allows you to maintain your account settings while taking a break from You can pause your account for one, two,...
Fri, 15 Apr, 2022 at 11:30 AM
Steps to pause
 Pausing your account is easy and I’m happy to walk you through the steps: 1. Log into your account here: 2. Click...
Fri, 15 Apr, 2022 at 11:31 AM