Study.com

My Account 11

• How do I change my Study.com email address?
• Study.com Customer Support Hours
• How do I change my password?
• How can I use Study.com to improve my grades?
• How can I cancel my Study.com membership?

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Study.com Courses 19

• Who is taking Study.com courses?
• How do I search for a course on Study.com?
• Can I download lessons?
• Who teaches your courses?
• How do I take a quiz on Study.com?

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Technical Support 4

• What should I do if the site/videos are taking a long time to load?
• If I forgot my password, what should I do?
• What should I do if the videos aren't playing?
• Why isn't your website working for me?

Ways to Interact with Study.com 6

• How can I work for Study.com?
• How do organizations use Study.com to boost employee skills?
• How to contact support
• Looking for a school wide plan?
• Copyright inquiries

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Payment & Billing 13

• What payment options do you accept?
• When will my card be charged for my Study.com Subscription?
• How do I update my billing information?
• How do I get a receipt?
• How can I set up a Study.com account if I don't have a credit card?

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Study.com Membership Plans 4

• What are the different Study.com membership plans?
• Can I upgrade or downgrade my membership plan?
• How do I register for the College Saver Edition?
• Does Study.com have special group pricing available for schools?

Credit Granting Exams General Questions 8

• Is credit earned by exam really transferable?
• How else can I use credit earned by exam courses?
• How many credit granting exams can I take using the College Accelerator Edition?
• How do quizzes factor into my grade for credit-recommended courses?
• What are UExcel exams?

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Requesting Transcripts for Study.com Coursework 8

• How do I ask my college if they accept credits from Study.com?
• What is Difference Between ACE and NCCRS credits?
• How do I request a transcript from ACE?
• How Do I Request a Transcript from the National College Credit Recommendation Service (NCCRS)?
• When will I get my complete official score?

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Earning College Credit 14

• Upcoming Changes to Credit-Granting Courses
• How long does it take to complete a college level course?
• Earn transferable college credit
• I have passed the course! What do I do next?
• Can Study.com get me college credit/a certificate/a diploma for completing one of your courses?

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Taking College Saver Final Exams 8

• How do I take a College Saver final exam?
• How many College Saver final exams can I take in a month?
• How long do I have to wait to retake a proctored exam?
• How long do I have to take my College Saver final exam?
• How many College Saver final exams can I take per month?

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College Starter Plan FAQs 7

• What is the list of core General-Ed and pre-requisite courses available for the College Starter plan?
• Are you limited to a certain number of courses per month in College Starter and the updated College Saver?
• What is the impact of un-enrolling in a course if you are subscribed to the College Starter plan?
• Can I switch into one of the new College level plans if I am an existing member?
• Can I switch into one of the new College level plans if I was a past member?

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Using Study.com in the Classroom 13

• How can teachers use Study.com with their classes?
• Do you have any insider tips for teachers who are new to Study.com?
• How do I share links with my students using Canvas, Schoology, Blackboard, or another LMS?
• How do I send a lesson to my students using Google Classroom?
• Using Quiz Party in the classroom

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Using Virtual Classrooms 14

• Troubleshooting Issues with Google Classroom Import
• Archive Classroom & Duplicate Classroom
• A Quick Start Guide to Study.com Classrooms for Teachers
• How do I create a Virtual Classroom?
• How do I invite students to join my virtual classroom?

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How to Use Custom Courses 5

• What are Custom Courses?
• How do I create a custom course?
• How do I add lessons to a Custom Course?
• How do I modify a Custom Course?
• How do I share a Custom Course?

Teacher Membership and Billing 3

• Tax Exemption Request
• Do you offer group pricing?
• Teacher Pricing

Watching Videos 2

• How can I download a video in the Mobile App and present it to my class?
• Troubleshooting mobile app

Family Plan FAQs 20

• Family Account Overview
• Can I create a family account if I already have a paid subscription?
• How do I add a second child to a family account?
• Can I create a family account without adding any children to the account?
• How do I add my child to my family account?

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Homeschool 7

• Does Study.com offer a homeschool plan?
• Teacher plan or Homeschool plan?
• Special needs/IEP
• Earning Credit
• Homeschool Hours

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