Payment & Billing

What payment options do you accept?
We currently accept Visa, MasterCard, Discover, American Express and PayPal. At this time, we cannot accept pre-paid cards, gift cards, cash, check, or mone...
Thu, 28 Jun, 2018 at 4:47 PM
When will my card be charged for my Study.com Subscription?
Your card will be charged for the first time on the official start date of your membership. Then, each month after that, your card will be charged on th...
Thu, 28 Jun, 2018 at 5:25 PM
How do I update my billing information?
You can easily update your billing information at any time. Just follow the steps below! Login on the Study.com homepage: https://study.com/academy/lo...
Thu, 28 Jun, 2018 at 4:46 PM
How do I get a receipt?
You can generate and print receipts on your Study.com dashboard.  Please follow the steps below: 1.  Log into your account here: https://study.com/acade...
Thu, 28 Jun, 2018 at 4:51 PM
How can I set up a Study.com account if I don't have a credit card?
We understand that not all users have access to a credit card. Study.com also accepts PayPal. At this time, we cannot accept pre-paid cards, gift cards, cas...
Thu, 28 Jun, 2018 at 4:48 PM
How does billing work if I upgrade or downgrade my membership?
Upgrading/downgrading your Study.com membership plan is easy and can happen at any time. You can do this within your dashboard. Once your membership type i...
Thu, 28 Jun, 2018 at 4:56 PM
Will I get a refund if I cancel my account?
If your account is eligible for the 30-day money back guarantee, you can request a refund if you cancel your account within the first 30 days. Refunds ar...
Wed, 23 Oct, 2019 at 10:21 AM
Can I cancel my Study.com membership before it is charged?
You can cancel your Study.com subscription at any time, and you will have access to our website for the rest of your billing cycle. On your next billing da...
Thu, 28 Jun, 2018 at 4:44 PM
Making Your Study.com Subscription Tax Deductible
It is possible to make your Study.com subscription tax deductible as an educator expense deduction. The educator expense deduction allows teachers to de...
Thu, 20 Dec, 2018 at 12:21 PM
How does Study.com's 30-day money-back guarantee work?
Study.com's 30-day money-back guarantee allows you to sign up for a membership and start using Study.com right away. If you are not satisfied in your ...
Thu, 17 Oct, 2019 at 8:24 AM