Technical Support

What should I do if the videos are taking a long time to load?
Sometimes our videos take a little while to load.  We suggest pausing the video and waiting a few minutes for it to load before playing.  If you are still e...
Thu, 11 Dec, 2014 at 2:44 PM
Study.com Customer Support Hours
Study.com's Customer Success team is available Monday-Friday 8am-5pm PST at 1-855-200-1822.  You are also welcome to submit your request using our...
Fri, 29 Jun, 2018 at 12:06 PM
If I forgot my password, what should I do?
If you've forgotten the password for your Study.com, don't worry! Resetting the password for your Study.com account is very easy to do. Just foll...
Mon, 22 Nov, 2021 at 4:39 PM
Can I download lessons?
At this time, you can download up to 5 Study.com video lessons at a time from the mobile app for offline viewing.  If you have a Google or Android devic...
Mon, 22 Nov, 2021 at 9:31 PM
What technology does Study.com require?
The below are system requirements for accessing and using Study.com courses and resources: Operating Systems Windows XP and above Mac OS X  ...
Tue, 14 Feb, 2017 at 9:34 AM
What should I do if the videos aren't playing?
Check to make sure you have an up-to-date version of JavaScript, Flash, and your Cookies are all enabled. Then try logging out, and logging back into your S...
Wed, 7 Jun, 2017 at 3:47 PM
Why isn't your website working for me?
We apologize that you are having technical trouble with our website.  Most often issues tend to be related to the browser or device being used.  If you ex...
Wed, 7 Jun, 2017 at 4:18 PM