Family Plan FAQs

Family Account Overview
What is the Family Account? The family account is a free administrative study.com account that allows for one or more paid subscriptions to be managed from...
Wed, 13 Nov, 2019 at 4:33 PM
Can I create a family account if I already have a paid subscription?
Yes! First, you will want the existing subscription to be under your child’s email address. If it is not, click here and update the email address for that s...
Wed, 13 Nov, 2019 at 4:35 PM
How do I add a second child to a family account?
You can add a second (or third, fourth, etc.) child to the family account at any time! Simply log in to the family admin account and go to the Member Dashbo...
Wed, 13 Nov, 2019 at 4:36 PM
Can I create a family account without adding any children to the account?
The Family Account is a free administrative Study.com account that allows for one or more paid subscriptions to be managed from a single parent login.  Whe...
Wed, 13 Nov, 2019 at 4:37 PM
How do I add my child to my family account?
After creating the Parent (Admin) account and paying for your first subscription, you will be immediately prompted to enter your child’s account information...
Wed, 13 Nov, 2019 at 4:38 PM
What if my child already has an account on Study.com?
Parents may invite their existing student to become a part of a new Family Plan.  To do that, the Parent must first create a new Family Plan account and...
Wed, 13 Nov, 2019 at 4:41 PM
My child doesn’t have an email address. Can I still add my child to the family account?
All Study.com accounts use an email address as login information. The child account does need a separate email address from the parent account.
Wed, 13 Nov, 2019 at 4:41 PM
Why do you ask for my student’s grade level?
We asking for your student’s level in order to eventually recommended course and study resources for them. We realize that many students are at different le...
Wed, 13 Nov, 2019 at 4:41 PM
Why do you ask to contact my student using SMS Text messages and emails?
Students can receive weekly reminders via SMS Text and/or email to help them monitor their progress and stay on track with their set goals. Goals can be upd...
Wed, 13 Nov, 2019 at 4:42 PM
Is there a group discount when adding multiple children to my family account?
Currently, there are not discounts on second and subsequent subscriptions held by a single family plan member.
Wed, 13 Nov, 2019 at 4:42 PM